What we store
MailBelo stores your account, mailbox metadata, and message content so we can deliver mail. Account data lives in PostgreSQL. Message blobs are stored by the mail server, with object storage for attachments and exports when configured.
Privacy
Your mail stays your mail.
We store what delivery needs, and we do not sell it.
What we do not sell
We do not sell that data. Message bodies are not used to train advertising profiles. Analytics runs only after you opt in. Session cookies are required to stay signed in.
Export or delete
You can export or delete an account from settings. Questions go to [email protected].
Account data
Name, email, plan, sessions, and audit events live in PostgreSQL. Passwords are hashed with Argon2id. An authenticator secret, if you turn one on, stays on the account.
Message data
The mail server stores message bodies so the mailbox can be opened in webmail, IMAP, and SMTP. Object storage is used for exports when the key can write. A read-only key leaves bodies on the mail server.
Cookies
A session cookie keeps you signed in. A theme choice is stored in this browser. Analytics runs only after you allow it on the banner or in settings.
Company addresses
support@, privacy@, security@, abuse@, and postmaster@ are the MailBelo desk. They are not mailboxes you create, and they are not listed by the public API.